Their ID will be their email address secured by a password they create (we suggest using the same one for the EWBills program)
User verify their registration responding to email from the Help Desk System. If they do not get an email - email us to verify for them because the verification email may be blocked by your email server - allowing emails from @ewbills.com is needed.
USER SETUP in EWBills:
The company program administrator needs to add user to the user list with the proper program access or if needed ask us to help add the user.
If the user was setup by us - we will provide a temporary password for EWBills (not the Help Desk).
INSTALL EWBills Cloud Launcher:
Then we need to provide that user the access to the Install Button after verifying them – when we are notified of the their registration
User can now log into the Help Desk and click on the Install button and install the Launcher.
Using the EWBills shortcut on their desktop (green circle with a yellow dollar sign), the user can log into the EWBills program with their email address and temporary password provided by the administrator OR by us OR have them click on Forgot Password.
If the temporary password is provided by us or by the Forgot Password - user will be asked to reset the password. If set by the administrator, the user can click on Preferences, My Option, and change their password to a strong password they can remember probably best to match the password they use for the Help Desk.
START using the program:
User would pick a job in the Billing Worksheet and get to work.
